Refund policy

**No Returns or Exchanges**

**All sales are final.** Due to the handcrafted nature of our ceramics, we do not accept returns or exchanges. Please ensure that you review all product descriptions, photos, and specifications before making a purchase.

- **Damaged Items**: In the unlikely event that your order arrives damaged, please contact us within 48 hours of receiving the product at our Instagram Page with clear photos of the damage. We will assess the issue and may offer a replacement or refund at our discretion.